Shipping & Preorders

Online checkout is not open yet. Preorder dates and the shipping timeline will be announced before checkout opens. The preorder closing date and estimated dispatch timeframe will be shown on the product page and at checkout before any order is accepted.

Preorders

Winston Credentials items are sold as preorders. They are produced and fulfilled after the preorder window closes.

Shipping cost and destinations

Shipping is a flat $9.99 per order, no matter how many items are in it. We ship to addresses in the United States only. Orders are fulfilled from North Carolina.

Tracking

When tracking is available for your shipment, we will send it to the email address you used at checkout.

Delays

If we cannot ship your order within the timeframe shown at checkout, we will notify you before that date with a revised shipping date. You may agree to the delay or cancel your order for a prompt, full refund, including shipping. If we cannot provide a revised date, or cannot meet it, we will cancel and refund you in full unless you choose otherwise.

Cancellations

You may cancel at any time before your order is dispatched for a full refund, including shipping. See Returns & Refunds.